How do I cancel my account? Do I have full control over this?

Cancelling your service is extremely easy. Just create a ticket on our site https://www.tuvpn.com/ticketing/index.php after we will cancel your subscription during 24 hours.

Cancelling the service will ensure you no longer get any more renewal notices, and no further invoices will be generated for the service.

At the end of your service period, you will receive a new invoice for your renewal.

Renewals will attempt to be done automatically if payment method supports it.TUVPN.COM does NOT store any information regarding the payment methods used by our customers (card numbers, moneybookers accounts...). 

In another case you are free to pay, or not, using the payment method you prefer.

Refunds for the service are only possible if you meet the conditions specified in our Terms of Use.

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